Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. an. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. BCS reps usually transfer to other departments after 1824 months. Check your inbox for a link to activate this alert. Stay connected with us and be among the first to learn about new job opportunities. para nos informar sobre o problema. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. View Steve Conley's business profile as Customer Service Representative at Bloomberg. Created a report generator in Excel to increase the . Refine search. Based on 35 salaries posted anonymously by Bloomberg L.P. Our alumni consists of employees who have successfully created career paths to: #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-300x169.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-768x432.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-1024x576.jpg); } }. Your knowledge of and interest in finance and/or technology, and examples thatdemonstrate that knowledge/interest. Life at Bloomberg is many things, but it is never dull. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Roles are also available on other regions use the drop down menu to see programs where you live. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. I had to do a plum assessment, then I was invited for a phone interview, 20 min, general questions, and second language testing (3 questions to answer). Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. In a career at Bloomberg, you will play a vital role in making it all happen. Our Bloomberg Technology Client Services specialists have the opportunity to be involved in mentoring, recruiting, quality control and idea generation. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Als u dit bericht blijft zien, stuur dan een e-mail Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). And we never stopped. We are seeking a number of highly motivated individuals to join our team on a 6 month temporary contract. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. Locations Companies For Employers Amazon Jobs News Login 2023 Bloomberg Customer Support Representative - French, German or Portuguese speakers A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. We understand what our clients do and the products they use, which allows us to quickly troubleshoot issues no matter where in the world they are. Enter the email address associated with your account and we will send you a new password. We transformed the financial markets in 1981. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. An email has been sent to containing a link to reset your password! The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. This is a great opportunity for graduates of finance, accounting, economics or a related discipline to begin their finance career with us. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. 2023 Bloomberg Finance L.P. All rights reserved. Additional pay could include bonus, stock, commission, profit sharing or tips. Interestingly enough, new hire class may find something different in their curriculum, because clients needs are constantly changing and so are our solutions. Salary information comes from 69 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Which is why were a truly global company. Skip to Main Content. All representatives are at least bilingual, some are even trilingual. Dcouvrez le salaire type chez Bloomberg L.P. publi anonymement par les employs de Bloomberg L.P.. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Secondly, the company really cares about its clients. Check back weekly for updates! Enter the email address associated with your account and we will send you a new password. All phone calls are routed randomly to any available representative globally based on the language. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. pour nous faire part du problme. | Saiba mais sobre as conexes, experincia profissional . If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 62,000 USD Annually + Benefits. Congratulations on progressing to the business interview for Bloomberg Customer Support! Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. We are a truly global business with a truly diverse workforce. With over 19,000 positions in 176 locations we offer a world of opportunities. Experience Positive 50% Negative 15% Neutral 35% Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. Average salary for Bloomberg L.P. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. 2023 Bloomberg Finance L.P. All rights reserved. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. An important lesson that Bloomberg and my team taught me was that career development is neither just linear, nor just vertical. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. Were committed to building a diverse and inclusive workforce. Join to apply for the 2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg2023 Customer Support Internship for 2024 Customer Support Representative Graduate Program (Bahasa Indonesia Speaker) role at Bloomberg You have one or more applications created by recuiters on your behalf. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. What's in it for you? We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. We are a truly global business with a truly diverse workforce. Please read our full terms & conditions before applying. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. Discover the latest happenings at Bloomberg, across our business and around the globe. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. job title, keywords. Of course, it wouldnt have happened without supportive managers who also embody the corporate culture. Customer Support Representative in Hoddesdon: 35,376. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. phone, messaging, etc. Purposeful. Back. Bloomberg L.P. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Surprising. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. For application questions and support, please contact Bloomberg Campus Ambassador Nada Awadalla at awadalan@lafayette.edu, Graduate School Opportunities, Lafayette Affiliated Jobs, Lafayette Sponsored Opportunities, Business, Consulting, Entrepreneurship, Finance, Arts, Communications, Entertainment, Media, Education, Human Services, Non-profit, Social Impact, Environmental Science, Physical Science, Sustainability, Government, International Relations, Law, Politics, Policy, Healthcare, Life Sciences, Public Health, Pharmaceuticals, Create a Resume / Cover Letter / LinkedIn Profile, Find a Job/Internship/Research Opportunity, Prepare for Graduate & Professional School, Bachelors degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. city, state, country. I attribute that to the career mobility and opportunities here. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. . Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. Which is why were a truly global company. Please read our full terms & conditions before applying. Would you like to review them now? Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, bbgsum-page=DG-WS-CORE-blog-post-2994&mpam-page=MPAM-blog-post&tactic-page=post-mfy-minnie. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. Some related job titles areCustomer Service Specialist salaries with median pay of $41,669,Customer Service Associate salaries with median pay of $38,241,Call Center Representative salaries with median pay of $35,971,Financial Services Representative salaries with median pay of $59,658. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ Find guides on how to navigate and manage your Terminal subscription and other related products and services. Purposeful. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. los inconvenientes que esto te pueda causar. Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Bloomberg Multilateral Trading Facility (BMTF & BTFE). Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Manage contracts, exchanges, billing and enterprise products via our self-service portal. 113943. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We hire until our roles our full, so we advise you to apply as soon as youre ready. We transformed the financial markets in 1981. The advantage of working like this is that it promotes innovation and efficiency. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. 2022 New Grads - Customer Support Representative LinkedIn Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Bloomberg check . By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. The Company does not provide benefits directly to contingent workers/contractors and interns. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find Steve's email address, mobile number, work history, and more. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Bloomberg is a global information and technology company. Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. phone, messaging, etc. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Industry-standard and bespoke benchmarks across asset classes. Customer Support Representative employees in Wath upon Dearne, England. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Which is why were a truly global company. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. I am still not perfect in handling difficult situations; still not sophisticated in building my career network; and still feel fearful about all the uncertainties in the future. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. A 4th year Bachelor of Commerce Finance student at Humber College, seeking a work placement to continue to apply my experience in the banking industry. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year.
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